How to get more feedback from your employees
Employee feedback is the lifeblood of any company. It helps highlight problems early, finds opportunities, and channels feedback from the front-line. Without it, you risk being blind-sided by problems, responding too late to customer needs, and missing out on great ideas.
SavvyIdeas helps you collect, manage, and act on employee feedback easily. It centralizes all feedback, organizes suggestions, and helps you prioritize what matters most.
In other words, SavvyIdeas is your home for all employee feedback. But it’ll only be useful if you invite feedback and encourage discussions. "If you build it, they will come" may have worked for Kevin Costner's character in Field of Dreams, but it's unlikely to work when it comes to employee feedback.
If you want employees to give you valuable feedback, you need to make it easy and obvious how to do it.
Reach out via email
When you launch your SavvyIdeas suggestion box, send emails to your employees with a call-to-action to visit it and leave feedback. Highlight the importance of their honest feedback in shaping the direction and priorities of your company.
Include links to your SavvyIdeas suggestion box in regular emails too (newsletters, updates, etc). You can even add it to your email signature.
Put your feedback box where your employees are
If your staff have to dig around to find your feedback box, they won’t use it, so it's important that it's easy to find.
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If your staff spend most of their time at their desk, you can add a link to your SavvyIdeas suggestion box on the home page of your intranet, or as a pinned post in Slack, Teams, Viva Engage, Facebook Workplace, or whatever you use for team messaging and communication.
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If your staff are out and about you can put use SavvyIdeas QR codes to enable staff to quickly connect to your feedback box. You can put the QR code on stickers and posters and put them up wherever your staff work - in workshops, truck cabs, shop floors or anywhere else they'll see it while they work.
Offer incentives to boost participation
People are more likely to provide feedback when they see a benefit for themselves as well as for the company as a whole.
You can encourage participation by making it a "competition", maybe puhblishing a monthly leaderboard of top contributors or highlighting feedback that led to changes in company newsletters and town halls.
We've also seen great results with physical rewards too, and they don't have to cost a lot. We've found things like mugs, water bottles, and cinema tickets are surprisingly effective in encouraging people to provide feedback.
Follow up and show progress
Nothing kills engagement faster than feedback disappearing in to a black hole, never to be heard of again. If users think their ideas vanish into the void, they’ll stop contributing.
Keep them engaged by:
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feedback statuses (“Planned”, “In Progress”, etc.)
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Responding to suggestions with public responses
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Closing the loop when changes go live (“Thanks to your feedback, we did this..!”)
In summary...
Your employees have great ideas, see problems first, and talk to customers directly. Promote your SavvyIdeas feedback box, and close the loop with regular updates, and you’ll get their insights and build a more engaged workforce.
