Cancellation policy

Last updated: July 1, 2024

We want satisfied customers, not hostages. That’s why we make it easy for you to cancel your account.

We're an early-stage startup, so we're still building out functionality. We will add the ability to cancel yoru account directly in to the application, but until then please drop us a note and we'll cancel your account immediately.

Our legal responsibility is to account owners, which means we cannot cancel an account at the request of anyone else. If for whatever reason you no longer know who the account owner is, contact us and we will gladly reach out to any current account owners at the email addresses we have on file.

What happens when you cancel?

Once you cancel your subscription you can keep using your account until your paid period expires. The account willthen become inaccesible.

We’ll permanently delete your account data from our servers within 90 days after cancellation. Data can’t be recovered once it has been permanently deleted.

We won’t bill you again once you cancel. We don’t automatically prorate any unused time you may have left but if you haven’t used your account in months or just started a new billing cycle, contact us for a fair refund. We’ll treat you right.

SavvyIdeas-initiated cancellations

We will cancel trial accounts 30 days after a trial has expired without being upgraded

We also retain the right to suspend or terminate accounts for any reason at any time, as outlined in our Terms of Service. In practice, this generally means we will cancel your account without notice if we have evidence that you are using our products to engage in abusive behavior.